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Buying & Returns Procedure

Before you buy, remember,

everything on this site is Vintage.

It's old,It's its pre-worn,

It may not be perfect!

#justsayin

When you do buy from my website: -
 

  1. I do a happy dance!

  2. You receive an email confirmation of your purchase.

  3. I post your purchase within 2 working days, (usually sooner).

  4. I activate a quick email to say it's been posted.

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However, If you do need to return something, don't worry! : -

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RETURNS PROCEDURE
 

  1. Contact me within 3 days of delivery  mail@stylevintage.co.uk
     

  2. Once the return has been agreed, you must post it back within 5 days of delivery in suitable, strong, waterproof packaging

    Please ensure YOUR name and address is also on the package in case it gets misplaced during transit

    I strongly recommend you obtain proof of posting (free at the Post Office) as I can’t be responsible for parcels lost in transit.

    With the exception of faulty goods, postage can’t be refunded.

     

  3. As soon as I receive the goods, a refund will be issued within 24 hour of receipt.


    Unfortunately I can't  return or exchange custom made or personalised items.
     

I hope you won’t need to return anything, but if you do I’m sure we can make it a positive experience.
 

#sustainablefashion
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